Audio Teller

You can conduct most of your Credit Union business by telephone in the privacy of your own home or office – anytime that’s convenient for you, 24 hours a day, 7 days a week!

All you need is a touch-tone phone, your account number and your Personal Identification Number (PIN) to check your account balances, transfer money between accounts, find out when your last payroll deduction was posted, make withdrawals, make additional loan payments, and much, much more. And it’s FREE!

For more information, please visit our office during regular business hours, call the Credit Union at (954) 522-5626, or e-mail us and we'll answer your questions.

To Use Audio Teller:

Steps:

  1. Call 866-790-4553. Press: 1 for English or 2 for Spanish;
  2. Your will be asked to enter your member number, then the pound sign (#);
  3. Your will be asked to enter your confidential password, then the pound sign (#);

NOTE: Initially, your password will be the primary member’s Social Security number. You will be told that your password has expired and prompted to enter a new password).

Now just follow the easy instructions telling the computer what you want by pressing the appropriate numbers.

1st OPTION MENU

  • For Account Inquiries………………………………..Press 1
  • To Perform Money Transfers……………………..…Press 2
  • To Hear Rates or Loan Estimates………………….Press 3
  • To Change Your Personal Identification Number…Press 4
  • To Access a Different Member Account…………..Press 5
  • For Other Credit Union Services…………………...Press 6
  • To Repeat Options…………………………………..Press 8
  • To End Your Call…………………………………….Press 9
  • To Hear Instructions For Using the System……...Press 10

    SUFFIX MENU
  • Savings…………………………………..…………..000
  • Checking………………………………..……………040
  • Money Market..................................................110
  • Clubs……………………………………....………...067-068,169-170
  • Traditional IRA……………………………………….190
  • Roth IRA……………………………………………...191
  • Certificates……………………………………...……300-325, 400-425
  • Loans………………………………………………....600-850




 

   

Servicing Members Since 1961

500 NE Fourth Street,Suite 110, Ft. Lauderdale, Florida 33301

Phone  (954) 522-LOAN |  Fax (954) 522-0629

Audio Teller  

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 (866) 790-4553

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All Rights Reserved. Unauthorized Access is Prohibited. All Access are Monitored.
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